How to Add a Manager to Google My Business: A Step-by-Step Guide for 2025

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Managing your Google My Business (GMB) account ((now called Google Business Profile) can be a lot to handle alone, especially if your business is growing. Whether you’re sharing responsibilities with a team member or delegating tasks to an external marketing expert, knowing how to add a manager to Google My Business is crucial. By doing so, you can allow trusted individuals to manage your business listing without giving them full control over everything.

In this guide, we’ll walk you through adding a manager to your Google My Business account in 2025—step by step! From understanding the roles and permissions to troubleshooting common issues, you’ll find everything you need to know to streamline your business listing management.

Key Takeaways:

  • Google My Business Roles: Google My Business allows you to assign roles like Owner, Manager, and Site Manager, with varying levels of access to your business listing.
  • Adding a Manager: To add Google My Business managers, sign in to Google My Business, go to the “People and Access” section, and invite the person by email, assigning appropriate permissions.
  • Prerequisites: Ensure your business is verified and the person has a Google account before adding them as a manager.
  • Managing Multiple Managers: You can assign different roles to multiple managers and monitor their activity, plus remove them if needed.
  • Troubleshooting: If a manager doesn’t receive an invite or encounters errors, check email accuracy and ensure account verification.

What is Google My Business and Why Add a Manager?

Google My Business is a free tool that allows businesses to manage their online presence across Google, including Google Search and Google Maps. With a verified Google My Business listing, businesses can provide customers with essential information like their location, hours, website, and contact details. To stay ahead in local search rankings, it’s crucial to adapt to digital marketing trends for local SEO that can further enhance your GMB strategy.

Benefits of Adding a Manager

Adding a manager to your Google My Business account offers several advantages, including:

  • Delegation of Responsibilities: Share the workload by allowing someone else to handle updates and respond to customer reviews.
  • Collaboration: Work with team members or external partners like SEO specialists and marketers who need access to your GMB account.
  • Security: Avoid giving out your account’s full access by assigning specific permissions tailored to each user.

Roles and Permissions

Google My Business allows three primary roles:

  • Owner: Full access to all aspects of the listing.
  • Manager: Can edit information, respond to reviews, and perform most tasks, but doesn’t have ownership privileges.
  • Site Manager: Limited access to tasks like responding to reviews, but without the ability to edit information or manage users.

Prerequisites for Adding a Manager to Google My Business

Before you can add a Business Profile manager, there are a few important steps to complete:

  • Verified Business Listing: Your business must be verified on Google My Business. Without verification, you won’t be able to add or manage users. If you haven’t verified your listing yet, head to the Google My Business dashboard and complete the verification process.
  • Google Account Requirements: The person you want to add as a manager must have a Google account. If they don’t have one, they’ll need to create one to be invited to manage your GMB profile.
  • Access Levels: When adding a manager, you’ll be able to assign different access levels. You can grant them full permissions or limit what they can edit (e.g., allowing them to update information but not manage users).

How to Add a Manager to Google My Business Step-by-Step

Follow these simple steps to add a manager to your Google My Business account:

Step 1: Sign In to Google My Business

First, go to Google My Business login account at business.google.com. Use the Google account associated with your business listing.

Step 2: Navigate to Your Business Profile

Once logged in, you’ll be directed to your business dashboard. From here, select the business profile you want to manage. If you have multiple locations, click the location where you want to add a manager.

Step 3: Click on People and access

On your GMB dashboard, find and click on the “People and Access” tab. This section allows you to manage who has access to your business profile.

Step 4: Add a New Manager

In the “People and Access” section, click on the “Add” button at the top left corner. Enter the email address of the person you want to add as a manager.

Step 5: Choose Permissions for the Manager

Once you’ve entered the email, you’ll be prompted to select the role for the new user. Choose Manager to allow them access to most functions without full ownership rights.

Step 6: Confirm and Send the Invitation

After selecting the permissions, click Invite. The person will receive an email invitation to become a manager of your business listing. They’ll need to accept the invitation before they gain access.

Managing Multiple Managers on Google My Business

If your business grows, you might find it helpful to manage multiple managers. Here’s how to keep things organized:

1. Assigning Different Roles

You can assign different roles to each user depending on their tasks. For example, one person might be a manager handling the business details, while another could be a site manager responding to reviews.

2. Monitoring Google My Business Manager Activity

Google My Business allows you to monitor who made updates to your business listing. This feature is useful for ensuring that no unauthorized changes occur and for tracking contributions.

3. Removing a Manager

If you need to remove a manager, simply click on their name or email. Once selected, a window will appear with the option to remove the user. Click ‘Remove‘ to complete the process.

Common Issues and Troubleshooting

While adding a manager is typically straightforward, there are some common issues you might encounter.

1. Manager Not Receiving Invitation

If the manager doesn’t receive the invitation, check that the email address was entered correctly. Ask the person to check their spam folder as well. You can also resend the invitation.

2. Error Messages When Adding a Manager

If you get an error message when adding a manager, ensure that your GMB account is verified and that you’re logged in with the correct Google account.

3. Permissions Conflicts

Sometimes, managers may not have the permissions they need. Double-check the permissions you’ve granted and update them if necessary.

How to Use Google My Business for SEO

Optimizing your Google My Business profile is one of the most effective ways to improve your local SEO and appear in the Google Map Pack. A well-managed profile boosts visibility, drives more calls and website visits, and helps build trust with local customers searching for your services.

1) Complete Every Section of Your Profile

Fill out all business information, including name, address, phone number, business category, hours, and service areas. Accurate and consistent details help Google understand your business and match you to relevant local searches.

2) Use Keywords Naturally in Your Business Description

Include location-based keywords and service terms inside your business description. This helps your profile rank for “near me” searches and strengthens your relevance for local queries.

3) Add High Quality, Geo-Relevant Photos

Upload clear images of your store, team, services, products, or portfolio. Adding geo-tagged photos and updating visuals regularly improves engagement and signals activity to Google.

4) Post Regular Google Updates

Use GMB posts to share promotions, new services, announcements, blogs, events, and offers. Frequent updates increase visibility, help your listing stay fresh, and boost local ranking signals.

5) Collect and Respond to Reviews

Encourage satisfied customers to leave reviews and respond to each review politely and promptly. Reviews play a major role in local SEO, user trust, and Map Pack rankings.

6) Add Products, Services, and FAQs

Include detailed service descriptions, pricing (if applicable), and product listings. Add FAQs to answer common customer questions directly on your profile. These elements help your GMB appear in more search queries.

7) Track Insights and User Actions

Use Google My Business Insights to monitor how customers find your listing. Track calls, messages, direction requests, website visits, and popular search terms. This data helps refine your local SEO strategy and identify high-value keywords.

FAQs

How do I add someone on Google My Business?

To add users to Google My Business Profile, sign in to Google My Business, go to the “People and Access” section, click “Add,” enter their email, and assign a role like Manager or Admin.

How do I add Google Account Manager?

You can add a Google Account Manager by inviting them through the “People and Access” section in Google My Business, entering their email address, and selecting their role.

Can multiple people manage a Google business profile?

Yes, multiple people can manage a Google business profile by assigning different roles (Owner, Manager, or Site Manager) to each person.

How do I add admin to my business profile?

To add Google Business admin, go to the “People and Access” section in Google My Business, click “Add,” enter the person’s email, and select “Owner” as the role to give them full control.

How to add & remove owners & managers for your Business Profile?

Here’s how you can add owners and managers for your Google Business Profile:
1. Sign in to Google My Business and select your profile.
2. Go to the “People and Access” section and click “Add”.
3. Enter their email, select a role (Owner, Manager, or Site Manager), and click Invite.
To remove owners & managers follow these steps:
1. Go to the “People and Access” section, find the person you want to remove.
2. Simply click on their name or email. Once selected, a window will appear with the option to remove the user. Click ‘Remove‘ to complete the process.

Conclusion

Adding a manager to Google My Business is a quick and easy way to delegate responsibilities and keep your business listing up to date. By following the steps outlined in this guide, you can efficiently share the management of your GMB profile with trusted individuals while maintaining control over your business information.

At Seize Marketing Agency, we specialize in optimizing your online presence, including GMB management. If you need expert help, contact our team to ensure your business stays visible and competitive.

Log in to your GMB account, invite a manager, and let Seize Marketing Agency take your online presence to the next level!

Seize Team

Seize Marketing Agency is a digital marketing agency dedicated to helping businesses grow. Our passionate team combines creativity, technology, and data-driven strategies to deliver results and empower brands across Canada and worldwide.

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